Help & Support
We're here to help you get the most out of Endo360
Contact Us
Have a question or need assistance? Reach out to our support team:
We typically respond within 24-48 hours
Frequently Asked Questions
How do I track my symptoms?
From the home screen, tap "Log Symptoms" to record how you're feeling. You can track 87 different symptoms across 8 categories including pain, digestive issues, energy levels, and more. Your entries help identify patterns over time.
What is the Endo-RA assessment?
The Endo-RA (Endometriosis Risk Assessment) is a clinically validated 5-minute questionnaire based on published research (Somigliana et al., 2023). It helps evaluate whether further medical evaluation for endometriosis may be beneficial. This is not a diagnosis—always consult with a healthcare provider.
How do I track my period?
Use the period tracking feature to log your menstrual cycle, including flow levels and associated pain. This information combined with symptom tracking can help reveal cyclical patterns.
Can I export my data?
Yes! Go to Settings → Privacy & Data to export your symptom logs and health data. This can be helpful when sharing information with your healthcare provider.
How do I find an endometriosis specialist?
The Specialists tab in the app includes a directory of healthcare providers with endometriosis expertise. Note: Inclusion in the directory does not constitute an endorsement—always verify credentials independently.
Is my health data private?
Yes. We take privacy seriously. Your health data is encrypted and stored securely. We do not sell your personal information or share it for advertising. See our Privacy Policy for full details.
How do I delete my account?
You can delete your account in the app under Settings → Privacy & Data → Delete Account. You can also request deletion by emailing [email protected].
Troubleshooting
The app isn't loading or is crashing
Try these steps:
- Make sure you have the latest version of the app installed
- Close the app completely and reopen it
- Restart your device
- Check your internet connection
If issues persist, please contact us with your device model and iOS version.
I can't sign in to my account
Make sure you're using the same sign-in method (Apple or Google) that you used to create your account. If you're still having trouble, contact [email protected].
⚠️ Medical Disclaimer
Endo360 is not a substitute for professional medical advice, diagnosis, or treatment. The information provided by the app is for educational purposes only. Always consult a qualified healthcare provider with questions about your health.
If you are experiencing a medical emergency, call 911 immediately.
Other Ways to Reach Us
| General Support | [email protected] |
| Privacy Questions | [email protected] |
| Account Deletion | [email protected] |
| Security Issues | [email protected] |
| Legal | [email protected] |
Mailing Address
Endo360 LLC
Attn: Lucas Pejovic-Nezhat
835 Wilshire Blvd, Ste 500 #565
Los Angeles, CA 90017